| Our main aim
is to provide defect free goods and services to our customers
on time and within budget. We operate a Quality Management
System and we have gained BS EN ISO 9001:2000 accreditation.
This certification includes aspects specific to the design
and manufacture of kitchen, bedroom and bathroom furniture.
Our management is committed to:
- Develop and improve the Quality Management System
- Continually improve the effectiveness of the Quality
Management System
- The enhancement of customer satisfaction
Our management has a continuing
commitment to:
- Ensure that customer needs and expectations are
determined and fulfilled with the aim of achieving
customer satisfaction
- Communicate throughout our organisation the importance
of meeting customer needs and legal requirements
- Establish the Quality Policy and its objectives
- Ensure that the management review meeting sets and
reviews the quality objectives and reports on the
internal audit results as a means of monitoring and
measuring the processes and the effectiveness of the
Quality Management System
- Ensure the availability of resources
We comply with all relevant statutory and regulatory
requirements and we consistently monitor our quality
performance, implementing improvements whenever appropriate.
We consistently monitor the Quality Policy to ensure
its continued suitability. |
